Warranty expiry warnings

The whole point of recording your cover is the heads-up before it lapses. While a warranty is still in date, you can log any outstanding problem and have it on record while the item is covered. Once the cover lapses, that option is gone, and a fault you noticed a fortnight too late is much harder to stand behind. So loadmate watches the dates for you. This page explains the warnings you will see, where they turn up, and how to clear one you have already dealt with.

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How loadmate counts down

Once a coverage record has a start date and a coverage period in months, loadmate works out the expiry date and counts down to it. You do not have to do the sums yourself, and you do not have to remember which of your warranties runs out first. The quickest signal is the colour of the badge on each coverage. It tells you at a glance how much time is left:

• Green means there is plenty of time — more than about three months (90 days) until expiry.
• Amber means it is getting close — inside about three months, under 90 days to go.
• Red means it is very close — the last month or so, under 30 days.
• A lapsed marker means the cover has already run out.

Open any coverage record and you also get a progress bar across the top, filling up as the period elapses. A nearly full bar in amber or red is your cue that the warranty is winding down, and it is the same colour story as the badge, just shown as a strip you can read in a second.

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Where warnings appear

A badge on a card is easy to miss if you are not looking at the Warranty hub, so loadmate also surfaces an expiring warranty in the places you already check. You do not have to go hunting for it. Here is everywhere a warning can show up:

• On the coverage cards and the Coverage Detail screen — the colour badge and the progress bar described above.
• On your rig’s attention list — when a warranty is roughly 45 days from expiring, it raises a warning so you have time to act while the item is still covered. This works for both the tow vehicle and the caravan or trailer, so cover on either one will surface.
• On the More tab Warranty row — a small badge counts the coverages that are within about 60 days of expiry. When nothing is close, the row stays quiet, so the badge only appears when there is something worth a look.
• On the Health tab — the warranty card there reflects the same coverage state, healthy, expiring soon, or lapsed, alongside the other ownership signals you already check.
• Before a planned trip — pre-trip readiness flags any cover that will expire during the dates of the trip, so a warranty running out mid-holiday does not catch you out on the road.

These warnings are how Warranty ties into the rest of loadmate. The attention list and More tab badge sit with your other alerts, and the pre-trip flag sits with the rest of your trip checks. To see how alerts work across the app, see Activity and alerts. For the trip side, see the Pre-trip checklist.

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Acting on a warning

A warning is not just a colour. When loadmate flags a specific warranty, opening that record gives you something to do about it. You have two choices, depending on whether anything is actually wrong: If you would like a hand knowing what to check before a warranty runs out, the Your warranty is expiring help sheet gives you a short pre-expiry checklist: look over the covered vehicle, trailer, and components, photograph any wear or faults, and log each issue with the date you noticed it. Reporting while you are still covered is what shows you acted in time.

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The distance-limit clock

Some warranties have a distance or mileage cap as well as a time limit, and it is worth being clear about how loadmate handles that.

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Where to go next

When a warning points you at something, the next step is usually to record it or check it against a trip.