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Log a service when you want to record work you have already had done: the service you just paid for, with its date, the odometer reading at the time, and any notes. The point is not to remember to book the next one here, but to keep a trustworthy record of what was done and when. Each service you log becomes part of your rig’s history and, where it matters, nudges your next due dates back into step. Service records replace the glovebox logbook with something that survives a lost folder. If a paper service booklet goes missing or a workshop stamp fades, the record in loadmate is still there. When you come to sell the rig, or make a warranty claim, that history is yours to show as evidence of how the rig has been looked after.

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Open the log and pick the service type

Open the log-service sheet from the maintenance hub. From the More tab choose Service & Tasks, then start a new service from the recent service history section — Log first service when the history is empty, or View all to open your history and log from there. The sheet opens with a short set of fields grouped under Service, Cost, Next service due, and Details, so you only fill in what you have to hand.
Log service sheet with the service type menu expanded to show major service, minor service, oil and filter change, inspection, and other.
The first choice is the Service type. The options are Major service, Minor service, Oil & filter change, Inspection, and Other, and the sheet starts on Minor service. Pick whichever best describes the work that was done. The type matters for more than tidy records: a Major service is the one that resets your service schedule, which is covered further down this page. If you tow both a vehicle and a trailer, an asset toggle at the top of the sheet lets you say which one the service was for.
If the work you had done does not fit any of the named types, choose Other. Nothing is lost by doing so; the record is kept the same way, and you can describe the job in the notes field.

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Set the date and odometer

Next, set when the service happened and what the odometer read at the time. The Date field defaults to today, which is right if you are logging the service the same day; tap it to choose an earlier day if you are catching up on a job from a week or a month ago. You cannot pick a date in the future, because a service that has not happened yet is not a record to log.
Log service sheet showing the service date and odometer at service date fields.
The Odometer at service date records the distance reading when the work was done, shown in kilometres for Australia, the United Kingdom, and Europe, or miles for the United States. It is optional. If you leave it blank, loadmate fills in a trip-based estimate worked out from your most recent known reading and the trips you have logged since, so a sensible figure is still kept against the record. An estimated reading is marked as such wherever it appears, so you can always tell a figure you typed from one loadmate worked out for you.
If you have the workshop invoice in front of you, type the exact odometer figure from it. An exact reading you enter yourself becomes your rig’s current odometer, which keeps every distance-based countdown honest. A trip-based estimate is kept against this one record only.

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Add cost, provider, notes and receipts

The remaining fields are all optional and are there to make the record more useful to you later. The Cost field, under the Cost heading, records what you paid; it is captured and stored against the service so you have it for your own reference. The Workshop / provider and Notes fields, under Details, let you record who did the work and anything worth remembering, such as parts replaced or advice the mechanic gave you. If you have logged a provider before, the field offers it back as you type, so you do not retype the same workshop each visit. loadmate stores the cost, provider, and notes for you. It does not contact the workshop, send anything to the provider, or book the work. The provider field is simply a label on your own record, so you can recognise where the service was done when you look back.
If a service record already has receipts or photos attached, they are kept with the record when you edit it. The log-service sheet itself does not add new attachments; you view a record’s attachments on its full service detail, opened from your service history. So the place to look back at a receipt is the saved record, not this entry sheet.

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What happens when you save

When you save, the service is added to your service history straight away, so it appears in the recent list on the hub and in the full history. If you logged a Major service, loadmate also resets your service schedule to this completion point and works out the next-due date and odometer afresh from your set interval, so the schedule and your history stay in step. A Minor service, oil and filter change, inspection, or other service is recorded but does not move the schedule. If you entered the odometer yourself, that reading also becomes your rig’s current odometer, keeping it up to date as a natural side effect of logging the service rather than as a separate chore. Your Rig Score and the rig’s safety findings are marked to refresh, so the next time you open the rig page they take the new service into account. None of this happens instantly behind your back; it simply means the rig page is current the next time you visit. The reading you enter here also appears on Your odometer history as a Service reading.

Review service history

See every service you have logged, edit a record, or pull up evidence for a warranty claim.

Set up the service schedule

Set the interval that drives your next-due date and odometer countdown.

Improve your Rig Score

See how logged maintenance feeds into your score and findings.
Saving a service on your own rig requires Pro. Demo data stays visible so you can see how a logged service looks, but it cannot be changed.