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Most rigs have five to ten warranty clocks ticking away at once: the tow vehicle, the van, the fridge, the awning, the hot water system, the solar. Each one started on a different day and runs out on a different day, and the paperwork for them is usually scattered across a glovebox folder, a kitchen drawer, and an old email or two. The week one of them fails is the worst possible time to go digging for whether it was still covered. Warranty records each clock once, warns you before any of them runs out, and lets you log a problem the day you notice it so the date is on record. It keeps your own dated history in one place; it does not chase the claim for you.

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What Warranty keeps for you

The Warranty hub is the one screen that holds everything for the active rig: every coverage record you have entered, and every issue you have logged. Open it and you see your cover and your problems together, instead of hunting through separate screens or trying to remember which booklet the fridge warranty lived in.
Warranty hub showing active coverage cards and a logged issue for the active rig.

Warranty hub with coverage and issues

The screen has two parts. The coverage list shows each warranty as its own card, with a small status badge telling you at a glance whether it has plenty of time left, is getting close, or has lapsed. The issues list shows any problems you have logged, newest first, each with the date you first noticed it. From here you can open any card to read its full detail, add another coverage record, or log a new issue.
Once you have logged an issue, you can keep a running, dated record against it — every phone call, email, and visit, and what each person promised — then save the whole lot as a professional PDF to hand over. loadmate builds that evidence for you; it still does not lodge or chase the claim on your behalf. See Track a warranty claim and Save an evidence PDF.
The very first time you open Warranty, the hub is empty on purpose. Instead of a blank screen, it shows a short explanation of why recording your cover here is worth the few minutes, with a button to add your first coverage record. Nothing is hidden behind that empty state; it is simply the starting point before you have entered anything.

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Open Warranty and find your way around

There are two ways into the hub. The usual one is the More tab: tap Warranty in the list. The other is from the warranty card on a vehicle or trailer’s Health tab, which takes you straight into the same hub.
More tab showing the Warranty coverage row with an expiry badge and no private account details visible.

More tab Warranty badge

Empty Warranty hub with the first-run explanation and the action to add coverage.

First Warranty setup

The Warranty row on the More tab carries a small badge only when a coverage is getting close to its expiry date, and stays quiet the rest of the time. So the row is a gentle prompt: a badge means something is worth a look, and no badge means nothing needs your attention right now. The warranty card on a Health tab works the same way, showing the state of your cover alongside the other ownership signals you already check there. It reflects your coverage only, not any logged issues. If you are ever unsure what the hub is for, tap the help icon in the top corner to open the Why track warranties here? sheet. It is a short, plain-English explainer, and it never changes any of your records.
Most caravans carry separate warranties for appliances such as the fridge, the hot water system, the awning, and the air conditioner. While the paperwork is in front of you, add each one as its own record. That way every appliance gets its own expiry warning, instead of a dozen different dates blurring into one.

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Why recording it once matters

Warranty dates are easy to lose track of, right up until the moment something stops working. By then the booklet has often gone walkabout, and you are left trying to remember whether the purchase was three years ago or four, and whether the cover was two years or five.
Warranty help sheet explaining why tracking coverage dates and issues matters.

Why track warranties here?

A dated record you made while the item was still covered is far easier to rely on than a memory you reconstruct months later. Recording the cover once, when the paperwork is in front of you, means the date is settled and loadmate can warn you in good time. Logging a problem the day you notice it does the same job for issues: it puts the date beyond doubt. Be clear about what this is and is not. loadmate keeps your history and counts down to each expiry. It does not lodge or chase a claim for you, contact the maker or dealer, interpret warranty terms, or guarantee any outcome. The record is yours, ready to show as evidence when you need it; acting on it stays in your hands.

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Where to go next

Warranty ties a few smaller pieces together, and each has its own page with step-by-step guidance. Head to whichever you need.

Add warranty coverage

Record a manufacturer, extended, or component warranty from your paperwork, and let loadmate work out the expiry date.

Warranty expiry warnings

Understand the badges and warnings, what each colour means, and how to handle a warning you have already dealt with.

Log a warranty issue

Capture a problem the day you notice it, with the date and an optional photo, and link it to the cover that applies.

Review and edit an issue

Open a logged issue any time to read its details, update them, or remove it.
Exploring Warranty is free for everyone, including demo and lapsed users: open the hub, read your coverage and issues, open the help sheets, and see the More tab badge with no upgrade prompt. Saving a real change on your own rig — adding, editing or deleting a coverage or an issue, dismissing a warning, adding or removing a photo, or linking a coverage — requires Pro. Demo data stays visible so you can look around, but it cannot be edited.