Warranty coverage and issues live on one screen for your active rig, with badges that warn before cover lapses and a dated history you keep and control.
Most rigs have five to ten warranty clocks ticking away at once: the tow vehicle, the van, the fridge, the awning, the hot water system, the solar. Each one started on a different day and runs out on a different day, and the paperwork for them is usually scattered across a glovebox folder, a kitchen drawer, and an old email or two.The week one of them fails is the worst possible time to go digging for whether it was still covered. Warranty records each clock once, warns you before any of them runs out, and lets you log a problem the day you notice it so the date is on record. It keeps your own dated history in one place; it does not chase the claim for you.
The Warranty hub is the one screen that holds everything for the active rig: every coverage record you have entered, and every issue you have logged. Open it and you see your cover and your problems together, instead of hunting through separate screens or trying to remember which booklet the fridge warranty lived in.
The screen has two parts. The coverage list shows each warranty as its own card, with a small status badge telling you at a glance whether it has plenty of time left, is getting close, or has lapsed. The issues list shows any problems you have logged, newest first, each with the date you first noticed it. From here you can open any card to read its full detail, add another coverage record, or log a new issue.The very first time you open Warranty, the hub is empty on purpose. Instead of a blank screen, it shows a short explanation of why recording your cover here is worth the few minutes, with a button to add your first coverage record. Nothing is hidden behind that empty state; it is simply the starting point before you have entered anything.
There are two ways into the hub. The usual one is the More tab: tap Warranty in the list. The other is from the warranty card on a vehicle or trailer’s Health tab, which takes you straight into the same hub.
The Warranty row on the More tab carries a small badge only when a coverage is getting close to its expiry date, and stays quiet the rest of the time. So the row is a gentle prompt: a badge means something is worth a look, and no badge means nothing needs your attention right now. The warranty card on a Health tab works the same way, showing the state of your cover alongside the other ownership signals you already check there. It reflects your coverage only, not any logged issues.If you are ever unsure what the hub is for, tap the help icon in the top corner to open the Why track warranties here? sheet. It is a short, plain-English explainer, and it never changes any of your records.
Most caravans carry separate warranties for appliances such as the fridge, the hot water system, the awning, and the air conditioner. While the paperwork is in front of you, add each one as its own record. That way every appliance gets its own expiry warning, instead of a dozen different dates blurring into one.
Warranty dates are easy to lose track of, right up until the moment something stops working. By then the booklet has often gone walkabout, and you are left trying to remember whether the purchase was three years ago or four, and whether the cover was two years or five.
A dated record you made while the item was still covered is far easier to rely on than a memory you reconstruct months later. Recording the cover once, when the paperwork is in front of you, means the date is settled and loadmate can warn you in good time. Logging a problem the day you notice it does the same job for issues: it puts the date beyond doubt.Be clear about what this is and is not. loadmate keeps your history and counts down to each expiry. It does not lodge or chase a claim for you, contact the maker or dealer, interpret warranty terms, or guarantee any outcome. The record is yours, ready to show as evidence when you need it; acting on it stays in your hands.
Warranty ties a few smaller pieces together, and each has its own page with step-by-step guidance. Head to whichever you need.
Add warranty coverage
Record a manufacturer, extended, or component warranty from your paperwork, and let loadmate work out the expiry date.
Warranty expiry warnings
Understand the badges and warnings, what each colour means, and how to handle a warning you have already dealt with.
Log a warranty issue
Capture a problem the day you notice it, with the date and an optional photo, and link it to the cover that applies.
Review and edit an issue
Open a logged issue any time to read its details, update them, or remove it.
Exploring Warranty is free for everyone, including demo and lapsed users: open the hub, read your coverage and issues, open the help sheets, and see the More tab badge with no upgrade prompt. Saving a real change on your own rig — adding, editing or deleting a coverage or an issue, dismissing a warning, adding or removing a photo, or linking a coverage — requires Pro. Demo data stays visible so you can look around, but it cannot be edited.
