Your completed trip

Open a finished trip and you do not see a blank receipt. You see the story of the trip: where you went, how far and how long you were out, the rig you took, what you wrote down, and how it all felt. loadmate puts this together for you. It uses what was saved while you travelled and the feedback you gave when you got home. You do not assemble anything. You open the trip and read it back, like a page in a logbook you did not have to write. This page walks through each part of that story. It then covers the two things you will most often want afterwards: opening any jobs the trip left you with, and starting next year’s trip from this one. It finishes with the quickest way to share where you have been.

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The completed trip story

Open a finished trip from your Trips list. The top of the screen sets the scene. There is a small Completed badge and a tag naming the rig you took. A line tells you when you got back: Returned today, Returned yesterday, or Returned 6 days ago. Then comes the headline of the trip itself, the route you travelled. Below that sits a route map and the headline numbers for the whole trip. The three figures across the top are the quick summary of the trip:

• Distance — how far you travelled, shown in the units you use (kilometres or miles).
• Duration — how many days you were away.
• Destinations — how many stops the trip had, such as “Direct”, “1 stop”, or “3 stops”.

Under the numbers, the Itinerary lists the journey in order: where you set off, any stops along the way, and where you finished, with the dates beside each one. If you wrote anything in your trip Notes, that sits here too, kept exactly as you left it.

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Open in Maps

The route map at the top is a still picture of where you went. Tap Open in Maps and loadmate hands the route to your phone’s own maps app: your start, your stops, and your destination. You can then see it on a full, live map there.

What the headline numbers mean

• Distance is the length of the route you planned and travelled, in your own units. If a trip never had a measurable distance, this row stays out of the way rather than showing a zero.
• Duration counts the days from when you left to when you returned.
• Destinations counts the stops on the route. A straight there-and-back reads as “Direct”. A touring loop shows the number of stops you made.

The rig you took is shown as a tag near the top, not as one of these three numbers. That way you can always see at a glance which van and tow vehicle the trip belonged to.

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Your saved feedback

After a trip, loadmate asks you a gentle question: how did it go? Whatever you answered comes back here as a preview. The feeling of the trip lives alongside the route and the numbers. The preview leads with the tone you chose:

• Smooth — nothing of concern. The trip towed the way you expected.
• Mixed — mostly fine, with a thing or two worth noting.
• Rough — something needed attention, or the trip felt unsettled.

Beneath the tone is a short summary, along with when you logged it. For a smooth trip it reads “Nothing to flag”. For a mixed or rough trip it tells you how many things you flagged. If you flagged anything specific, those notes appear as their own short rows, so you can see them without opening anything further. When loadmate has something useful to say about what you flagged, one more small line appears under the summary: Setup pointer found — tap to see why, or, just as often, Setup looked right — tap for what else it could be. Both lead to the same place: the full feedback view. To read everything you saved, tap View full. That opens your full notes, every flagged item, and the trip context, exactly as you left it. An Edit button is there if you want to revise it.

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Why this can happen

Inside the full view, each thing you flagged carries its own Why this can happen section. Tap it open and loadmate reads your symptom against the rig you actually towed that day — the snapshot it saved when you submitted the feedback — and explains the connection in a couple of plain sentences, using your own numbers. Report sway, for example, and it checks what your tow-ball weight was carrying that day — nose weight or tongue weight in your region’s words — against the steady band for your setup: “On this trip your tow ball mass was about 7% of the van’s weight — below the steady band for your setup (9–11%). A light ball lets the van steer the car instead of following it. Moving weight forward of the van’s axles is the usual fix.” A Learn more in the glossary link sits underneath if the term is new to you. loadmate is careful about what it claims here:

• When the numbers point somewhere, it says so and names the usual fix.
• When your setup looked right, it says exactly that — and points to the things it cannot see, like crosswinds, passing trucks, or tyre pressures. If you noted those conditions yourself, it acknowledges them: “You noted crosswinds on this trip, which fits.”
• When there was not enough setup data from that trip, it says that too, and suggests a weigh-in so the picture is complete next time.
• When something needs a workshop first — a brake that grabbed, damage, heat, or a smell — the setup explanation stands aside entirely. Inspection advice always comes before load theory.

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When a smooth trip earns it

If you logged a smooth trip and the numbers genuinely back it — everything under its limits, tow-ball weight in the steady band, a ready-band score at departure — a small card appears beside the preview: That steadiness was you. It quotes the figures from the day you set off. Trips feel planted when the setup is right, and this is loadmate telling you yours was. If anything was over a limit that day, the card never appears, however smooth the trip felt. If you have not given feedback yet and a trip is still recent, this section shows a calm prompt instead of nagging you: How did this trip go? with a Log feedback action. If more time has passed and you never logged anything, it simply reads No feedback saved yet, with no prompt. For how the feedback questions work and how to fill them in, see Finish a trip and give feedback.

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Worth a workshop check

Some of the things you can flag in feedback are always worth a professional look: a brake that grabbed or pulled, a symptom that never settled, something that happened more than once, or anything involving damage, heat, or a smell. When your answers match one of those, the trip’s feedback carries a Worth a workshop check card. It lists the reasons in plain words — “Sway or wandering didn’t settle during the trip”, “Damage, heat or smell was reported” — so you can see exactly why it is suggesting a check. Under the reasons sits one button: Add to Maintenance. Tap it and loadmate creates a real maintenance task for the right asset, carrying the urgency your answers suggested — urgent flags are marked to check before your next tow. Until you tap it, this card is a recommendation and nothing more. The moment a task exists, the card switches to task language and links you to it.

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Follow-up tasks from this trip

Sometimes a trip leaves you with a job to do, such as a wheel to inspect or a service to bring forward. If your feedback created one of these, it appears here under Follow-ups from this trip. Tapping the row opens the real job over in your Maintenance area. Each row is labelled “Created from trip feedback”, with a View action. An All maintenance link sits at the top of the section so you can jump to the full list. Because of that, only genuine, saved jobs ever show up here. You will never see an inspection or a tyre check that loadmate dreamed up. And if a trip left nothing to follow up on, this section simply does not appear. No empty box, no nagging line. Its absence is the good news. For what a maintenance task is and how it is tracked once it lands, see your Maintenance area through the All maintenance link.

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Reuse this trip

The trips you enjoy are the ones you will want to do again. Rather than re-type every stop, you can start a fresh planned trip from a finished one. You may see the words “plan a similar trip” used to describe this. That is exactly what Duplicate does. The button you tap is labelled Duplicate.

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Quick share

From a finished trip you can send a quick, plain-text summary to family or friends: where you went and when. Tap Share and your phone’s normal share options open, with the route and the dates ready to go. Send it by message, email, or anywhere else you share things. loadmate is also building two fuller ways to pass a trip on — a tidy picture card and a PDF — but they are not ready to open in this version yet. See Share a trip summary for what works today and what is coming. For the trip overview and your travel stats over time, see Your trips and stats. To revisit how the feedback questions are asked, see Finish a trip and give feedback. To see how this trip’s distance moved your odometer forward, see Your odometer history.