Notifications

Between trips it is easy to lose track of the small things — a service falling due, a warranty window closing, a trip you meant to prepare for. A push notification is loadmate tapping you on the shoulder about one of those when the app is shut. It is a backup, nothing more. The same items always wait for you inside the app, in the Attention Feed, so a notification you miss never means a problem you miss. This page is about choosing which of those taps you want, and what to do when none seem to arrive. There is nothing to pay for here — every part of this screen is open to everyone. To find it, open the More tab, then Settings, then Notifications.

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First, your phone has to allow it

Before loadmate can send you anything, your phone has to give it permission. That is a setting on the phone itself, not inside loadmate, so it is the first thing to check. When the phone is blocking notifications, the top of the screen shows a yellow banner: Notifications are turned off for loadmate. Enable them in your device settings to receive alerts. While that banner is showing, the Push notifications switch and the categories below it are greyed out. There is no point choosing reminders the phone will not deliver. To fix it, tap Open settings in the banner. That takes you straight to loadmate’s page in your phone’s own settings, where you can allow notifications. loadmate cannot flip that switch for you — only you can grant the permission on your phone. Once you have allowed it there, come back to this screen and the banner is gone.

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The master switch: Push notifications

At the top of the list sits one switch that governs all the rest: Push notifications, with the note Master switch for all push beneath it. Think of it as the main tap. When it is on, the reminder categories underneath become live and you can pick and choose between them. When it is off, all of those categories dim together and stop responding — a single, easy way to silence every reminder without losing your individual choices.

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What each category covers

Below the master switch, under the heading CATEGORIES, loadmate groups its reminders so you can keep the ones that matter to you and quieten the rest. The first row, Safety alerts, sits apart from the others. It has no switch — it is marked Always on, and it stays that way. These are the critical, safety-related notices. Because they matter most, they cannot be turned off, and they keep their full colour even when everything else is dimmed. The one kind of reminder you would never want to miss is the one you cannot accidentally silence. Beneath it are four reminders you can switch on or off as you like:

• Service & Maintenance — Overdue tasks, upcoming services. A nudge when a job you have recorded is coming due or has slipped past.
• Warranty reminders — Coverage expiring, follow-up due. A heads-up as a warranty window approaches its end, or when a recorded issue needs a follow-up.
• Trip reminders — Pre-trip checklist, departure nudges. A prompt to run through your checks before you set off.
• Seasonal nudges — Holiday trip suggestions, re-engagement. The occasional gentle suggestion as the seasons turn.

Each one is a simple switch. Tap it on for reminders you want, off for those you do not, and the choice is saved straight away.

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Push notifications vs in-app alerts

It is worth being clear about what these switches do and do not change. Everything on this page controls push notifications — the messages that reach you when loadmate is closed or in the background. They do not touch what you see inside the app. The Attention Feed — loadmate’s running list of things that need a look — is always shown, no matter how these switches are set. So if you prefer a quiet phone and turn most reminders off, nothing is lost. The same items are still waiting for you in the app the next time you open it.

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Clear the app badge

At the foot of the screen is a row called Clear app badge, with the note Remove the number badge from the app icon. That little number that sometimes sits on the loadmate icon on your home screen is the app badge. Tapping this row clears it, and loadmate confirms with a brief Badge cleared message. It only tidies the number on the icon — it does not dismiss anything inside the app or empty your Attention Feed, so the items themselves are still there for you when you open up.

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If notifications are not arriving

If reminders have gone quiet, work through these in order — they follow the same path the screen lays out, from the phone inward. Whatever the cause, remember the safety net: even with every push reminder off, the same items always appear in the Attention Feed inside loadmate. A missed notification is only ever a missed tap on the shoulder — never a missed problem.

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Where to go next

These pages cover the data your reminders draw on, and the regional settings that shape how loadmate speaks to you.