Towing setup and safety help

loadmate helps you set up and maintain a towing rig before you tow. Open the page that matches the job in front of you: compare a possible setup, set up your rig, add loads, check the score, record measured weights, plan a trip, or look up the towing terms on your paperwork. Start with Research if you are comparing a setup, or set up your own rig when you have your vehicle and trailer details nearby.

​

Start with setup

Setup is the foundation for everything else, so start here. The usual order is:

• Add your tow vehicle, with its make, model, and plate-rated values. See Add a tow vehicle.
• Add your trailer or caravan and complete its setup checklist. See Add a trailer.
• Check the ratings loadmate carries against your compliance plate and update anything that differs. See Edit ratings.
• Add tyre details, then set up storage zones so loads have a place to sit. See Tyre setup and Set up storage zones.
• If you tow with a weight distribution hitch, record its details. See Weight distribution hitch.

​

Add and manage loads

Once storage is ready, you can record what you carry. Loads are everything you put in and on the rig, from gear to consumables.

• Add a load with its weight and where it sits. See Add a load.
• Track the water, fuel, and gear that change weight as you fill or empty them. See Water and consumables.
• Reuse familiar items from Load Library, then review or export the current setup in Load Report.
• When you move a load between assets or zones, check the effect before you save. See Load changes.

​

Check score, weigh-ins, trips, tyres, service, warranty

With a rig and loads in place, these pages keep the setup current.

• Rig Score gives you a read on your setup at a glance. Start with What is Rig Score, then read the score bands, how to improve your score, and the Compliance Snapshot.
• Weigh-ins let you calibrate against measured numbers. See Record a weigh-in, Read a weigh-in, and Update tow ball weight. Tow ball weight is called tow ball mass (AU), nose weight (UK), and tongue weight (US).
• Create the trip first with Plan a trip, then run the pre-trip checklist. Afterwards, you can share a trip summary.
• Tyres have their own setup and guidance. See Tyre setup and Pressure and load.
• Keep service records and tasks in one place with Service records, and track cover with Coverage and issues.

​

Tools, account, regions, and troubleshooting

These pages cover plans, regional terms, and what to do when something looks off.

• Before building a saved rig, use Can I Tow It? to compare a vehicle and trailer on paper.
• If a term is unfamiliar, use the Glossary.
• To find an alert you dismissed, snoozed, or acknowledged, open Activity and alerts.
• For settings help, see Region and units, Notifications, Help and feedback, About and legal documents, and Sign out or delete your account.
• loadmate uses your region’s terms and units. See Australia, United Kingdom, United States, and Europe.
• If something is not what you expect, see Why my score changed, Missing data, or No connection.

​

Try it now

Open loadmate and head to the Rig tab. On a demo profile it shows the score gauge, the four grade cells, and recent score history, so you can see what a complete setup looks like before you add your own.