Service & Tasks

A service record is useful, but the real value is knowing what comes next. Service & Tasks brings your next major service, your recurring maintenance tasks, the full task list, and your service history together in one place, so you can see what is coming before it becomes a problem on the road. It is a forward-looking hub, not just a logbook: the point is not only to record the work you have done but to surface the work that is due. To open it, go to the More tab and choose Service & Tasks. That is the home screen for everything in this section. From there you can set a service schedule, add the jobs you want to track, log work you have completed, and look back over your full history.

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What the hub shows you

Once you are set up, the Service & Tasks hub reads from the top down as a quick status of your rig. Each section answers a different question, so a glance tells you whether anything needs your attention before your next trip. Reading down the screen, you will see:

• Your tasks at a glance. A summary of the maintenance jobs you track, showing how many are overdue, due soon, or on track, with a way to open the full list. This is where recurring jobs like greasing the hitch or repacking bearings count down towards their next due point.
• Your service schedule. The next major service for the asset, shown as a countdown by distance, by time, or by whichever comes first. It tells you when the next service falls due so you do not have to remember the manufacturer’s interval and work back from your last receipt.
• A reminder if your odometer reading is old. A gentle banner appears near the schedule when your latest distance reading has gone stale, because every distance-based countdown depends on it. More on this below.
• Your recent service history. A short preview of the last few services you have logged, newest first, with a way to open the complete history.

If you have both a tow vehicle and a trailer or caravan, the hub can show them together or let you focus on one at a time, so each asset’s schedule and tasks stay clear.

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Your first-time setup checklist

The first time you open Service & Tasks, you will not see a blank screen. Instead, the hub shows a short setup checklist titled Set up maintenance tracking, with a small progress chip and a “takes about a minute” estimate. It walks you through the few things loadmate needs before it can count down to what is due. The checklist has up to three steps. You can work through them in any order, and the checklist marks each one done as you complete it. All three need to be true before any distance countdown can work, and it helps to understand why. A schedule sets the interval, so loadmate knows how far apart your services are. A task gives loadmate something to count down — without one, there is nothing to track. And a recent odometer reading gives the count somewhere to start from: a distance-based reminder cannot tell you that a service is 1,500 km away if it does not know how far you have travelled. The odometer step only appears when something actually counts down by distance; a purely time-based setup does not need it.

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When your odometer reading goes stale

Your odometer is the heartbeat of every distance-based countdown. When the reading you last gave loadmate gets old, the hub shows a gentle reminder near the schedule card that your distance countdowns are based on an ageing figure and would be more accurate with a fresh one. Nothing breaks in the meantime; the reminder is simply asking you to keep the numbers honest. You usually do not have to update the odometer as a separate chore, because it stays current as a side effect of logging a service, completing a task, or finishing a planned trip. When you do want to top it up directly, the reminder gives you a one-tap way to do it. The full detail on how readings stay current, and when a reminder appears, lives on its own page. To learn more, see Keep your odometer current for how to update it, Your odometer history to trace or fix a reading, and Odometer reminders and estimates for when a reminder appears.

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Get help any time

If you would like a plain-English refresher on how the whole section works, tap the help icon in the top corner of the hub. It opens a short sheet titled How maintenance tracking works that explains the moving parts without any jargon. The sheet covers three things:

• Service schedule — setting your regular service interval, such as every 10,000 km or 12 months, and how loadmate counts down to the next one and reminds you as it approaches.
• Maintenance tasks — adding the one-off or recurring jobs you want to track, like greasing the hitch or repacking bearings. You can keep it light or track every job; it is up to you.
• How countdowns work — how reminders use distance, time, or whichever comes first, and how logging trips keeps your odometer current so loadmate can recalculate due dates and flag servicing before or during travel.

You can open this help sheet at any time, and it never changes any of your settings.

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Where to go next

Service & Tasks ties several smaller pieces together. Each one has its own page with step-by-step guidance, so head to whichever you need.