My Rig Score changed - why?

Your Rig Score is not a one-off badge. It moves when the inputs change, when the confidence in your data changes, or when your rig switches between hitched and solo. A score that drops or climbs is almost always the result of something you did recently, not the app passing judgement on a rig you never touched. loadmate keeps a record of every move so you can see when it happened and line it up against your own actions. This page is about tracing a change: read the date the score moved, then match it to what you did around then. loadmate never silently rewrites your numbers, and nothing you saved is at risk while you work out what shifted.

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See when the score moved (score history)

The history chart sits directly under the score on the Rig tab. It shows a compact recent trend of how your displayed score has moved, covering the last 180 days, with one value kept for each day. Tap it to open the full history sheet, where range chips let you change how far back you look. The chart tells you when the score changed. It does not label the cause of each move, so the trace is yours to make: read the date of a move, then check what you changed around that date. That is the honest design here. loadmate does not guess a reason for you, and it cannot invent a cause it has no record of, so the chart shows the timeline and you supply the “ah, that was the day I added the spare battery”.

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Check loads and fills

Loads are the most common reason a score moves day to day. Every time you add an item, move it between the vehicle and the trailer, remove it, or change a consumable fill, loadmate recalculates your rig the next time you open the Rig tab. One load change can touch more than one part of the score at once, because it can shift how much weight sits against each limit, where that weight sits for balance, and how well measured the picture is overall. Consumables move on their own clock. Water tanks, gas bottles, jerry cans, and food all change weight as you travel, and a single fill-level tap updates them. If you topped up the water or ran a tank down between trips, that alone can move the score, even though you did not touch a single packed item. A trip is just another place this happens: if you packed differently for a journey or kept a weight change at the end of it, that change stays on the rig and the score reflects it. loadmate only recalculates from what you actually saved. It does not estimate a load you did not enter or quietly adjust a fill level behind your back, so if a load change lines up with the date, opening your loads will show you exactly what is assigned where.

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Check weigh-ins and tow-ball updates

Two separate things in this area can move the score, and it helps to tell them apart. A professional weigh-in is a full record from a weighbridge or mobile weigher. When you set one as your active baseline, the score starts working from those measured numbers instead of your earlier estimates, so the displayed number can move noticeably. Switching which weigh-in is active does the same thing, because it changes the foundation the whole score is built on. A tow-ball weight update is a separate, lighter action. This is tow ball mass in Australia, nose weight in the UK, and tongue weight in the US. When you take a single coupling reading from a ball scale and save it, loadmate updates your trailer coupling baseline without creating a new weigh-in history record. That update can shift stability and compliance on its own. A weigh-in or a coupling reading usually raises the score’s confidence as well as changing the weight, because measured numbers are firmer than estimates, so a move here is often two effects at once. If a move lines up with one of these, open your latest report to confirm which record is active.

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Check tyres, services, and setup edits

The health side of the score reacts to the maintenance details you keep current. Adding or editing a tyre profile, logging a service, or updating the odometer can each clear an overdue item or surface a new one, and any of those can nudge the score. The odometer one catches people out: when you finish a trip, loadmate offers to record the odometer, and that keeps your maintenance due dates honest. So a score that moved after a trip with no other change is often an odometer update from that trip. Setup edits are a different kind of change, because they alter the data the score is allowed to use. Editing your plate values recalculates compliance against the new limits. Changing a baseline weight feeds every calculation that follows. Editing storage zones changes where loadmate thinks weight can sit. The important thing to know is that a setup edit can either recalculate the score or lock it, because if you clear or partly edit a required item, loadmate would rather hold the gauge than show a number it cannot stand behind. If your score locked after a setup edit, the missing-data page explains the line under the gauge and how to clear it.

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When the move is confidence, not weight

Sometimes the underlying weights have not changed at all, but the displayed score still moves. The number you see is the raw score scaled by how sure loadmate is about your data. When your data is complete and recently measured, the displayed score sits close to the raw score. When data is thin, estimated, or out of date, the displayed score is pulled down honestly, so the number reflects the real data picture rather than hiding a gap behind a confident figure. This means two things can move the displayed score without any limit being crossed. Filling in load weights, storage zones, or tyre details makes the picture more complete and lifts the score. A recent weigh-in or fresh readings make it fresher and lift it too, while old data slowly lowers it over time. Because the history chart shows the move but not the cause, confidence is often the answer when you cannot find a load or weigh-in change to blame. A score that drifts down with nothing obvious behind it is usually loadmate telling you a measurement has gone stale, not a fault. The fix is to refresh a measurement or fill a gap, and improve your score walks through the practical steps.

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