Your profile and sign-in

Your account details and the ways you sign in live in one place. This is where you keep your name and email correct, and where you control how you get back into loadmate next time. If you set loadmate up months ago, the most common stumble is not remembering how you signed in last time — a password, a Google account, an Apple account, or a one-tap magic link sent to your email. This page shows you which one you are using, so getting back in is never a guessing game. Nothing on this page costs extra. Updating your name, changing your email or password, and connecting another sign-in method are all open to everyone, whether you are on the free plan, lapsed, or a Pro subscriber.

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Where to find your settings

Everything to do with your account sits behind the More tab. Open it, then tap Settings. The first group you see is headed ACCOUNT, and the top row there is Profile — its smaller line reads Name, email, password, which is exactly what it holds. Tap that row to open your profile.

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Your name and email

The Profile screen opens with a small circle showing your initials, taken from your display name. Further down, under a Profile heading, are two fields you can edit.

• Display name is the name loadmate uses for you. It needs to be between 2 and 50 characters.
• Email address is where loadmate reaches you. It has to look like a real email address — a name, an @ sign, then a domain.

A Save button only appears once you have changed something, so you cannot save by accident while you read. Make your edit, tap Save, and loadmate confirms with a short Profile saved message.

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Changing your email

Changing your email is a little more careful than changing your name, and for good reason — your email is how you get back in. You will notice a small line under the email field that reads Changing email requires re-authentication. That is loadmate’s plain way of saying it will ask you to confirm it is really you before the change goes through. This confirmation step is nothing more than signing in again. loadmate is not checking your identity with anyone else or making a decision on your behalf — it simply wants to be sure it is you sitting there before it changes something as important as your email.

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The ways you sign in

This is the part that saves the most head-scratching. Near the top of the Profile screen, under the Account heading, loadmate tells you plainly how you currently sign in:

• If you have a password, you see a tappable Change password row.
• If you signed in with a magic link, you see Signed in with a magic link.
• If you signed in with Google or Apple, you see Signed in with Google or Signed in with Apple.

It is a direct reflection of what is connected to your account, nothing more. Whether you have a password at all depends on how you first signed up — so if you set loadmate up with Google, there simply is no password to change, and that is normal. Below that is an Authentication section you can tap to expand. It lists Google and Apple. Next to each one you will see either a connect button — Connect Google or Connect Apple — to add that way of signing in, or a Disconnect button to remove it.

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Changing your password

If you sign in with a password, the Change password row under Account takes you to a simple screen with three fields. The save button only becomes active once your current password is filled in, your new one is long enough, and the two new entries match. When you save, loadmate confirms with Password changed. If the current password you entered was wrong, it tells you plainly — Incorrect current password. Try again. — and lets you have another go. Your data stays safe in the cloud, and these changes only affect how you sign in — never the rig details, weights, or history you have built up in loadmate.

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Where to go next

Your profile is the front door to the rest of your account. These pages cover the settings that sit alongside it.